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Event Details
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The Global Outsourcing Summit 2003
A Trillion Dollar Opportunity?
Conference
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A Trillion Dollar Opportunity? |
Outsourcing Opportunities in the New Global Landscape
IDC believes that the challenges faced by many services
firms in 2002 and 2003 are as a result of underlying
permanent redefinition of the global landscape. Fueled
by customers' increasing comfort with offshoring,
competitive dynamics have altered in favour of India's
professional services firms. This discussion will
illustrate specific opportunities.
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Taking Advantage of Real Opportunities in the US
The single largest market for IT Services has become more competitive, but IDC observes incremental spending. This presentation will review key US customer trends, competitive activity and point to specific opportunities for offshore players.
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IT Services: Moving Up the Value Chain
In the inevitable cycle of commoditization, the IT Services industry is flexing its value chain in pursuit of higher profits. In this discussion, IDC analyzes leading indicators from customer spending intentions, and projects future portfolio success factors.
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Simplifying IT Infrastructure Management
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Capturing the Global BPO Opportunities
BPO has emerged from being a mere offshore, cost cutting initiative to a model with strategic overtones. This session looks at specific opportunities, alignment of the players with these opportunities & critical success factors with business tips for Indian
firms.
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Making Sense of ROI in Marketing
Marketing is facing significant pressure, ranging from constant budget reviews, and packaging ever increasingly intangible services, to keeping pace with evolving market segmentation. Based on IDC's 2003 Marketing Benchmarks and Best Practices Study, this presentation will illustrate benchmark techniques that will support the CMO in enhancing value.
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