SPEAKER PROFILES

Brett Moorgas
Associate Research Director, Asia/Pacific IT Services Research, IDC Asia/Pacific

Brett Moorgas has over 12 years of regional experience in the Information Communication Technology Industry. 

Brett is the Associate Research Director in IDC's Asia/Pacific IT Services Research Group, based in Sydney Australia. He is responsible for leading the analysis and coverage of IT services markets in Asia/Pacific which involves providing in-depth analysis and forecasts, including the analysis of customer buying behavior and vendor strategies across both the enterprise and SMB markets. This portfolio of research is designed to guide IT service providers and financial community seeking to invest in this region, by providing insights to help them identify and validate opportunities in specific vertical segments. Brett will also lead the Consulting & Systems Integration Practice for the region which is focused on systems integration, IT consulting, network consulting and integration and custom application development.

Prior to joining IDC, Brett spent 12 years with HP across its hardware and services business units, serving in both marketing and channel & alliance management. His most recent role was as Marketing Manager for HP's Managed Services in the technology solutions group for Asia Pacific including Japan.

Brett holds a Bachelor of Business majoring in Marketing and Management from the University of Technology, Sydney. 

Praveen Sengar
Manager – Software & Services Research, IDC (India) Limited 

Praveen Sengar is Manager with Software and Services Research group. He is responsible for market analysis research and identifying opportunities across Packaged Software market. He handles the Packaged Software market tracker for IDC in India. Praveen has worked with Organizations like Lowe Lintas in brand management and Ranbaxy Pharmaceuticals in marketing. 

Praveen graduated from Delhi School of Economics, Delhi University with a Master’s Degree in International Business (specialising in International Marketing).k

Amarnath Gutta
Network Consultant, India & SAARC, Cisco Systems

Amarnath Gutta is Network Consultant with Cisco India based out of Mumbai. With over 8 years experience in the Service Provider and Telecom industry, Amar brings to Cisco a deep knowledge of the Indian business environment and a rich insight of the complex telecom networks of both Wireline and Wireless nature.

Amar’s responsibilities in his current role include developing comprehensive and integrated Managed Services with SP's for delivering a visionary, flexible, scalable, and rich service experience for Enterprise and Commercial Markets in India and the SAARC. 

He is a technical graduate in Mechanical Engineering from Nagpur University. Prior to joining Cisco, Amar has worked with some of the key service providers like VSNL, Sify and telecom player Veraz.

Hirak Mukherjee, 
Business Development Executive, India/South Asia, IBM

Hirak is a Physics Graduate and had joined the IT industry in India 17 years back. He started his career with PCS Data General Corp. After a 6-year stint with DG in various capacities in Sales and Marketing, he joined IBM in 1996 and has spent 11 years, holding various responsibilities in Sales, Marketing and Strategy functions within IBM. He has worked extensively with Banks and Financial Institutions, Government departments and undertakings, Process & Manufacturing Industries, Retail & FMCG industries to name a few. He is currently responsible for developing IBM's business for Complex Transformational Services Outsourcing projects. 

Shirish Joshi 
Regional Business Manager, IBM

Shirish Joshi is a IT Services Engagement Manager in IBM Global Technology Services. Shirish brings over 18 years of IT industry experience to his assignments. He is working for IBM Global Services India for over 12 years and has performed several assignments in the areas of strategic IT outsourcing and Infrastructure and systems management services. His last role in IBM global Technology as a Business manager Infrastructure Access Services. 

Shirish has experience in a range of industry sectors including retail, manufacturing, Automobile, consumer packaged goods, pharmaceuticals, entertainment, financial and telcos. Over the last few years he has focused specifically on the ITSM Services. Shirish is a Certified ITIL Service Support Manager.

He leads a team of technical solutions architects and holds the responsibility of services engagement for Infrastructure access services includes software implementation services (Middle ware services), IT managed services (EUS), and Information technology strategy and architecture services (iTSA). 

Kiran Bhagwanani 
Country Manager, India & Middle East, HCL Technologies

Kiran Bhagwanani is the head of India & middle East sales and is based out of Mumbai. His current role includes leading the sales targets of the company across the country and developing new markets and strategies in the India & ME region.

Kiran is an Electronics Engineer with a Diploma in Marketing Management from NMIMS which he topped. He joined HCL Ltd. (Communication Division) Post College in customer support where he was basically handling homegrown EPABX systems. His sales career took off after he made some neat AMC deals during this assignment. Thereafter, he went on to work for Digital Equipment (DEC) as their Area Business Development Manager in services selling. He rejoined the HCL group after 2 years, and in June 1995 moved to HCL Comnet - the rest, as they say, is history!

Kiran’s family consists of his mother, his wife Rashmi who is a post-graduate in audio & speech therapy, and his daughter Tanisha, who is the apple of his eyes. His favorite food is Chinese & barbeque and he cannot resist lively beats, which have the power to get him on the dance floor at any time. Kiran’s motto in life – “You miss 100% of the chances that you don't take”

Sean Lord
General Manager, Specialised Services, Asia/Pacific, Verizon Business 

Sean Lord, is General Manager, Specialised Services Asia Pacific. Sean’s remit is to assist Verizon Business’ multinational enterprise customers and prospects, address their pan-regional and global business issues through leveraging multi-proposition IT-based solutions. 

Sean has over 10 years experience in the managed services and outsourcing business. Having been with Verizon Business since 2000, Sean held roles in Europe and the United States. Areas of specialisation include managed network services, security and hosting. Sean is currently based in Hong Kong. 

Ajay Krishnan
Head – Data Center & Managed Services, Airtel Enterprise Services 

Ajay Krishnan joined Airtel Enterprise Services (AES) in January 05 after a 4 1/2 year stint as the Regional Director- South Asia for AT&T Wholesale Services in India and responsible for Cost negotiations with carriers as well as voice & data revenue. At AES, he currently heads the Data Center & Managed Services business. Before this he was heading the Business Solutions Group which is a pre-sales techno-commercial consulting team which assists the customer & the sales team in understanding, defining and designing implement able solutions - utilizing Bharti's network and telecoms expertise. Prior to AT&T, since 1999, Ajay was the Country Manager for Sprint International, and handled the S.Asian region for Sprint and was responsible for their voice & data business and business relationships. Before Sprint, he was based out of AT&T's International Headquarters in New Jersey managing AT&T's global operations and policy in Multi-carrier/competitive markets and handled business arrangements with emerging carriers globally. In an earlier life (pre-MBA), he indulged in Applied research in Semiconductor Packaging, IC Metallization & Flat Panel displays. Ajay holds a Bachelors Degree in Engineering from The College of Engineering, Guindy, Madras; A Master's in Electrical Engineering from New Jersey Inst. of Technology, New Jersey and an MBA from the University of Michigan, Ann Arbor. He has a US Patent and a few technical papers to his credit. Married with a daughter, he likes Indian food and music and used to play the sitar - an activity that he would like to pursue, in the time-permitting future.

Rahul Agarwal
Head - Network Managed Services Pre Sales, Asia, Nortel Global Services

Rahul Agarwal heads the Services Pre-Sales organization for Nortel’s Network Managed Services (NMS) in Asia with responsibilities to create and drive growth in Nortel’s NMS customers and revenues in Asia and develop new services to ensure alignment of portfolio to market demands.

Rahul has over 13 years of Services industry experience of which the last 9 years have been with IBM in various capacities in IBM’s Managed Services and Strategic Outsourcing lines of business spread between Canada and India.

Rahul holds a Bachelors degree in Electronics Engineering from University of Mumbai and is based out of Mumbai.

Murugeshan Pillai 
Lead Technical Consultant - Managed Services, India, Sun Microsystems

Murugeshan Pillai has over 17 years of Sales, Marketing and Technology Management experience in the IT industry. Murugeshan joined Sun Microsystems India in 2001 . He was a Solution Manager for Sun professional Services Organization for BFSI segment. Currently he is the Lead Technical Consultant for Managed Services for Sun India. 

He has been involved in some of the largest enterprise computing decisions in the country with customers belonging to diverse segments in Banking, Insurance and Securities. Murugeshan is passionate about technology and IT outsourcing .

Prasad Babu 
Director of Systems Engineering and Operations, India and SAARC, Juniper Networks 

Prasad Babu is Juniper Networks’ Director for Systems Engineering and Operations in India and SAARC. He has been with Juniper for over 6 years, and has over 17 Years of Data communication and Networking Industry experience.

Prasad has the experience and expertise of having designed and implemented some of the largest and most complex Service Provider and Enterprise networks in India.

He is responsible for the hardware and software implementation of all Juniper’s product lines. This involves working closely with the Sales organization and Engineering to ensure the delivery of best-in-class products.

Prasad is a speaker of repute and has addressed international audiences on several technology topics.

Narasimha Rao 
Country Manager, Akamai Technologies India.

Narasimha Rao is Country Manager with Akamai Technologies India. An industry veteran with over 15 years of experience in IT and software industry, Narasimha has a deep knowledge of the Indian business environment with a sales management experience across different technologies in Imaging, WAN, Data Centres and Internet space.

Narasimha's responsibilities, in his current role, include driving the strategy across different verticals in India like IT-services, Travel and Media & Entertainment. 

Prior to joining Akamai, Narasimha worked with key technology providers in the enterprise space like Kodak, NIIT and Apara.

Narasimha is an Electronics Engineering graduate. 

Ravi Venkatraman 
Director, Xerox Global Services, Xerox India Limited

Ravi Venkatraman is the Director for the Xerox Global Services (XGS) division in India. He is responsible for strengthening the Global Services Division by expansion in newer geographies and building strong partnerships with top 100 large Indian enterprises for managing their document outsourcing needs. In his role as Director, Ravi will be providing overall leadership for managing a team of consultants and delivery experts while solving critical business challenges at Xerox.

Ravi brings with him over 19 years of experience in managing solutions relating to document management and storage. His forte essentially is business development with expertise in corporate and channel sales. Prior to joining Xerox, Ravi was the National Business Manager of CMS Computers. Before which, he was the Country Manager for ADIC Limited (UK) where he was responsible for corporate sales and channel management. He was also in charge of the marketing divisions of several FMCG companies like Electrolux and Kelvinator as Assistant General Manager and Assistant Branch Manager respectively. Ravi had also worked with Xerox from 1993 to 1998 as Regional Product Support Manager.

Ravi has also managed markets like Africa, Middle East, and SAARC for storage and transaction based business. He has an experience in marketing products, services and solutions in the document management industry applicable to cross functional industries. Ravi’s previous assignment spanned a spectrum of marketing responsibilities starting from devising area specific strategies with respect to product launch to contract negotiations for profitable channel partnerships. 

A Tamil by birth, Ravi is fluent in seven Indian languages besides his mother tongue. Ravi is married and settled in Delhi.